At Buyandsellinternational.com, we aim to provide a reliable and transparent delivery service for all customers across the United Kingdom and internationally. Please read the following shipping information carefully before placing your order.

  1. Order Processing Time:

    Orders are normally processed within 1–3 business days after payment confirmation.

    Orders placed on weekends or public holidays will be processed on the next working day.

    Processing times may vary depending on product availability and supplier location.

  2. Delivery Timeframes: Estimated delivery times:

    United Kingdom: 3–10 business days
    Europe: 5–15 business days
    International: 7–25 business days

    Some products may be shipped directly from international warehouses. In such cases delivery may take slightly longer.

    Under UK consumer law, if no delivery time is agreed, goods must be delivered within 30 days of purchase.

  3. Shipping Charges:

    Shipping charges are calculated at checkout based on:

    delivery destination
    product size and weight
    supplier location

    Free delivery promotions may apply to selected products or order values.

  4. Multiple Shipments: As we work with multiple suppliers and fulfilment centers worldwide, your order may arrive in separate packages at different times.
  5. Tracking Information:

    Once your order has been dispatched, you will receive a confirmation email with tracking details (where available).

    Tracking updates may take 24–72 hours to appear

  6. Customs Duties and Import Taxes:

    International orders may be subject to customs duties, import taxes, or local charges depending on your country’s regulations.

    These charges are the responsibility of the customer.

    Buyandsellinternational.com is not responsible for delays caused by customs clearance.

  7. Delivery Delays:

    While we aim to deliver within the estimated timeframe, delays may occur due to:

    weather conditions
    courier disruptions
    customs processing
    high seasonal demand
    supplier stock availability

    If your order has not arrived within 30 days, please contact our support team for assistance.

  8. Incorrect Address Information:

    Customers are responsible for providing accurate delivery details.

    We cannot guarantee replacement or refund for orders shipped to incorrectly entered addresses.

    Please contact us immediately if you notice an error after placing your order.

  9. Lost or Damaged Parcels:

    If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery (or expected delivery date).

    We will investigate with the courier and arrange a replacement or refund where appropriate.

    The seller remains responsible for goods until they are delivered to the customer.

  10. Delivery Confirmation:

    A signature may be required upon delivery depending on the courier service.

    If parcels are left in a safe place or with a neighbor at your request, delivery will be considered completed.

  11. Contact Us:

    If you have any questions regarding shipping, please contact:

    support@buyandsellinternational.com